Here´s How our agents turn complexity into clarity

Welcome to a new way of working where AI becomes part of your everyday reality. Our agents are deeply integrated in our solutions. Learn here what they can do for you.

Knowledge & Document Management

Helps users find, understand, and act on information locked inside documents and knowledge bases. It reads and interprets complex documents in the background, understands document structure and hierarchy (including rules and dependencies), and answers questions with source-based responses (including smart links and citations back to the original material). This reduces administrative overload, speeds up decision-making and communication, and helps customers stay compliant by making critical information easy to access when it’s needed.

Save hours of manual document searching and interpretation through automated document understanding.
Improve accuracy and trust by grounding answers in sources with citations and links.
Speed up customer workflows and communications by making critical information instantly accessible.

Repairs Resolution & Triage

Improves how repair issues are reported, diagnosed, and triaged. It guides users through structured problem descriptions, helps resolve simple issues remotely, and ensures complete, high-quality information is captured before work is dispatched. By improving diagnostics and decision-making upfront, the capability reduces unnecessary site visits, de-escalates emergencies, and increases the likelihood of first-time fixes while enabling faster, more scalable repairs operations across markets.

Reduce unnecessary on-site visits through remote resolution.
Improve emergency triage and de-escalation.
Increase first-time fix rates and resolution speed.

Process Automation

Helps users automate repetitive operational work by describing processes in natural language. Customers can define “what should happen” (steps, conditions, and outcomes), and the capability translates that intent into structured automation logic that executes consistently within their workflows. Typical automations include creating recurring tasks and activities, generating rent indices, clearing outstanding receivables, producing dividend/payment statements, and other high-frequency back-office actions. This brings smart automation into the core processes that consume the working day.

Reduce time spent on repetitive operational tasks through background automation.
Improve process consistency and reduce errors by standardising execution.
Increase throughput by automating routine activities, tasks, and document outputs.

Smart Inbox Management

Modernises how customers handle high-volume inboxes and incoming document flows. It analyses inbound emails and documents (including scanned images), interprets intent and content, classifies them, and assigns them to the correct team or case. It then supports follow-up by creating structured activities (e.g., tasks, incidents, case updates, or draft responses) so work moves forward quickly and consistently.

Reduce manual sorting and triage effort for inbound emails and documents.
Improve routing accuracy so items reach the right owner faster.
Speed up follow-up by turning inbound items into structured activities and tasks.

AI Meeting Minutes & Notetaking

Transforms audio recordings of meetings into structured, high-quality minutes. It transcribes conversations, recognises speakers, and produces summaries including decisions, action items, and key discussion points. Trained on industry-relevant terminology and integrated into customer workflows, it reduces manual note-taking effort and improves consistency and follow-through.

Eliminate manual note-taking and reduce post-meeting administration.
Improve clarity and consistency of meeting minutes.
Ensure decisions and action items are captured and followed up.
Save time for meeting participants and administrators.

Invoice & Accounts Payable Automation

Streamlines invoice processing for customers. It ingests invoices from multiple channels, extracts and validates key fields, supports matching to orders/contracts, and proposes coding and general ledger allocation based on policy and historical patterns. It flags duplicates and exceptions (e.g., missing references, tax/VAT edge cases) and supports structured approval workflows - reducing reliance on email and spreadsheets. The result is faster processing, fewer errors, and more consistent, auditable invoice handling for customers.

Reduce customers’ manual invoice handling and rework through automated extraction, validation, matching, and coding.
Improve customers’ posting accuracy and consistency with transparent, reviewable coding suggestions and exception flags.
Speed up customers’ approvals and exception handling with structured workflows and clearer audit trails.